Frequently Asked Questions

Ordering & Shipping

How long does shipping take?
We typically process orders within 1-2 business days. Shipping times vary based on your location and selected shipping method.

Do you offer free shipping?
Yes! We offer free shipping on orders over $50.

Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email.

Products

How should I store my coffee?
Store your coffee in an airtight container in a cool, dark place. Avoid refrigeration as it can introduce moisture.

What's the difference between your blends?
Each blend has unique flavor profiles - our Breakfast Blend is smooth and balanced, House Blend is rich and full-bodied, Cowboy Blend is bold and robust, and African Espresso offers intense, complex notes.

How much caffeine is in your coffee?
Caffeine content varies by blend and brewing method, but typically ranges from 80-120mg per 8oz cup.

Returns & Exchanges

What is your return policy?
We want you to love your coffee! If you're not satisfied, please contact us within 30 days of delivery.

Can I exchange a product?
Yes, we're happy to help with exchanges. Please reach out to our customer service team.

Contact

How can I contact customer service?
You can reach us through our contact form or email us directly. We typically respond within 24 hours.